Communication API Solutions — By Industry & Use Case Solutions by industry and by use case.

Voice, video, and messaging applied to the problems your team actually has. Pick by industry — BFSI, healthcare, education, retail, HR, IoT — or by use case: Video KYC, click-to-call, digital onboarding, missed call, voice alerts, call masking, field services.

8 industries
8 use cases
Cloud or on-prem
Voice + Video + Messaging one platform

By Industry

Vertical playbooks combining voice, video, and messaging. Compliance handled.

BFSI

Banking & Finance

BFSI-grade voice, video and messaging for banking apps. Video KYC, voice OTP, on-prem option.

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Healthcare

Healthcare

Telehealth CPaaS for hospitals and digital health apps. HIPAA-grade video consults, secure SMS, WhatsApp triage.

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Healthcare · AI Voice

GenAI Voice Bots for Healthcare

AI-driven call automation, real-time voice intelligence, and secure HIPAA-ready voice workflows for patient communication.

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EdTech

Education

Live video classes, SMS reminders, WhatsApp parent updates and voice OTPs for EdTechs across India and SEA.

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Retail · D2C

Retail & E-Commerce

Order updates over WhatsApp and SMS, voice OTPs, click-to-call and live video shopping.

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Customer Service

Customer Services

Engage customers across voice, video, SMS, WhatsApp and RCS from one CPaaS. Cut handle time, improve CSAT.

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HR

HR & Recruitment

AI video interviews, SMS reminders, WhatsApp candidate chat and voice OTPs for recruitment teams.

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IoT

IoT

Send SMS alerts, voice notifications and WhatsApp updates from connected devices.

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By Use Case

Pre-built templates that combine Voice, Video, and Messaging APIs to solve a specific customer-facing problem.

KYC

Video KYC

Verify customers in a browser-based video call. RBI V-CIP, IRDAI, SEBI compliant.

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Lead Capture

Click-to-Call

One-click voice or WhatsApp Voice from any web page or app. Connects in under 5 seconds.

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Onboarding

Digital Onboarding

From KYC to active customer in one flow: video KYC, e-signing, multi-channel updates.

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CX

Omni-channel Customer Service

Voice, video, chat, and social in one console. Skill-based routing, AI-assisted resolution.

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Lead Gen

Missed Call Service

Free lead capture and verification triggered by a missed call. Fits D2C, agritech, and BFSI.

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Notifications

Voice Alerts

Outbound voice notifications for OTPs, payment reminders, delivery status, and emergency broadcasts.

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Privacy

Call Masking

Connect riders, drivers, buyers, sellers without exposing personal numbers.

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Field Ops

Field Services

Real-time voice + video for field agents, technicians, and remote experts.

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