Customer Engagement Platform · Voice, Video, Messaging, AI

Communication that thinks: voice, video, messaging and AI

The communication platform and infrastructure for the AI economy. Conversational AI agents that talk to your customers on calls and chat, and voice, video and messaging APIs to build your own, in 50+ countries. Run it on our cloud, your cloud or your own servers.

Explore the products Try for free
200+ enterprise customers
100K+ voice calls a day on our infrastructure
50K+ video KYC sessions a month for one of the world's largest fintechs
50+ countries, direct telephony and messaging
Trusted by teams at
Infosys GlobalLogic Tech Mahindra Aakash Paytm 8x8 China Unicom
Products

Our products

Pick the product that fits what you want to do. All four work from the same account, so you can add another later without a new contract or a new integration.

01 Voice AI

AI agents that answer and make phone calls for your business.

For contact centres, collections, sales and service teams.

  • Incoming callsAnswers customer calls at any hour, handles routine requests, and transfers the rest to your staff with a summary of the call.
  • Outgoing callsCalls your customers for payment reminders, renewals, lead follow-up and feedback.
  • Your languages, your setupSpeaks 30+ languages. Runs on our cloud, your cloud or your own servers.
Hear our voice agents How Voice AI works
02 Conversational AI

Chatbots that answer your customers on WhatsApp, your website and RCS.

For support, sales and marketing teams.

  • Answers questions from your FAQs, documents and product information.
  • Tracks orders, books appointments and captures leads, connected to your CRM.
  • Passes the chat to a person when needed, with the full history. Your team edits the flows without coding.
See Conversational AI Pricing
03 Communication APIs

APIs to add calling, video and messaging to your own app or system.

For developers and product teams.

  • VoiceMake and receive calls, build IVRs, record calls, and rent phone numbers in 50+ countries.
  • VideoVideo calls with screen sharing and recording, in the browser with no app to install.
  • MessagingWhatsApp, SMS and RCS through one API, with automatic fallback if a message fails.
View the APIs Get free API keys
04 Campaigns

Send bulk messages and voice calls to your customer lists.

For marketing and customer engagement teams.

  • Upload a list, pick SMS, WhatsApp, RCS or a recorded voice call, and schedule the send.
  • Use approved templates and add each customer's name, amount or date.
  • See deliveries, reads and replies in one report.
See Campaigns Try it free
Use cases

What customers use EnableX for

Common jobs our customers run on the platform. The tags show which products each one uses.

01

Collections and payment reminders

Remind customers before and after the due date by call and WhatsApp, record promises to pay, and send disputes to your team.

Voice AIConversational AICampaigns
 02

Customer support

Answer calls and chats around the clock. The AI agent handles common questions and passes the rest to your staff with the conversation history.

Voice AIConversational AI
 03

Insurance and subscription renewals

Call customers before their policy or plan expires and send the payment link on WhatsApp during the call.

Voice AICampaigns
 04

Lead follow-up

Contact new leads within minutes of a form fill, ask your qualifying questions and book a meeting with your sales team.

Voice AIConversational AI
 05

Appointment booking and reminders

Let customers book or change appointments by phone or WhatsApp, and send reminders so fewer people miss them.

Voice AIConversational AICampaigns
 06

Video KYC and onboarding

Verify new customers on a recorded video call in the browser, for account opening and compliance checks.

Conversational AICommunication APIs
 07

OTPs and alerts

Send one-time passwords and transaction alerts by SMS, WhatsApp or voice call, and retry on another channel if one fails.

Communication APIsCampaigns
 08

Surveys and feedback

Run customer surveys by voice call, SMS or WhatsApp and see every response in one report.

Voice AICampaigns

Built for Banking Insurance Healthcare Retail Government Telcos and partners

Why EnableX

Why companies choose EnableX

We build and run the whole platform ourselves: the telephony network, the messaging channels, the AI and the software you use.

  1. 01

    One vendor for everything

    Voice, video, messaging and AI on one contract, one bill and one support team.

  2. 02

    Runs where your data has to stay

    Use our cloud, your own cloud, or install it on your own servers. This includes the AI voice agents and speech models, for companies that cannot send customer data outside.

  3. 03

    Our AI or your own

    Use our ready-made agents, or connect your own speech and language models to calls on our network.

  4. 04

    Resell it under your brand

    Telcos and partners can offer the full platform to their own customers, under their name and at their prices.

Built to BFSI grade: controls aligned with ISO 27001 and SOC 2 Type II, with data residency and on-premise deployment for regulated industries.

Questions buyers ask

If you want AI to handle phone calls, start with Voice AI. For automated chat on WhatsApp or your website, use Conversational AI. If your developers are adding calling, video or messaging to your own app, use Communication APIs. To send messages or calls to a customer list, use Campaigns. Many customers use two or more.

EnableX is a customer engagement platform: voice, video and messaging channels, conversational AI agents and conversation intelligence on one stack, available on our cloud, your cloud or fully on-premise. 200+ enterprises in banking, insurance, healthcare and telecom run their customer conversations on it.

Channel-first vendors give you APIs and leave the use case to you. EnableX ships the channels, the AI agents and the deployment options together, with direct telephony in 50+ countries and deep coverage across India, Southeast Asia and the Middle East.

Yes, fully behind your firewall, including voice agents, telephony and speech models. Cloud and hybrid deployments are available too.

Yes. Stream live call audio over WebSocket into your own speech-to-text, LLM and text-to-speech, or use the managed EnableX agent.

Pay as you use per channel, no platform fee, and a free trial without a credit card. On-premise and white-label are annual licences.

Talk to us about what you need.

Book a 20-minute demo with our team, or create a free account and get API keys straight away. You pay only for what you use.

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