Voice AI for the Middle East

Voice agents that speak Arabic the way your customers do, and switch to English when they do.

EnableX voice agents handle Gulf, Levantine and Egyptian Arabic, Modern Standard Arabic and English, on phone calls and WhatsApp. They answer and make calls for banks, insurers, government entities, healthcare providers and telcos, and run on our cloud, in your cloud region, or on servers in your country.

Book a 20-min demo ▶  Hear a sample call
Arabic dialects + English · Direct carrier interconnects in the region · In-country and on-premise options
Dialects

Arabic, not one generic Arabic

The agent understands and speaks Gulf, Levantine and Egyptian Arabic as well as Modern Standard Arabic, so callers hear a voice that sounds local.

Arabic and English

Callers can mix languages

Customers often switch between Arabic and English in one sentence. The agent follows the switch and replies in the language the caller is using.

Calls and WhatsApp

Phone and WhatsApp from one agent

The same agent works on regular phone numbers, SIP lines and WhatsApp voice calls, and can send a WhatsApp message with a link or summary during the call.

Languages

Arabic dialects and English from one agent

Build the agent once and choose the dialect and voice for each market. The caller's language is detected from the first sentence.

  • Gulf ArabicUAE, Saudi Arabia, Kuwait, Qatar, Bahrain, Oman
  • Levantine ArabicJordan, Lebanon and the wider Levant
  • Egyptian ArabicEgypt and Egyptian-speaking callers
  • Modern Standard ArabicFormal and government services
  • EnglishIncluding mixed Arabic-English speech
  • Urdu and HindiFor South Asian callers in the Gulf

All 30+ supported languages

Deployment and data

Keep customer data in the country when you need to

Banks, government entities and healthcare providers in the region often have to keep customer conversations in-country. EnableX can run the full voice stack, including speech recognition, the language model and the voice, in your own data centre or a local cloud region.

Private and sovereign deployment
  • Our cloud, a dedicated cloud in your region, or fully on-premise behind your firewall.
  • Deployment options built to support data residency rules such as the UAE and Saudi personal data protection laws.
  • Carrier-grade interconnects across the UAE, Saudi Arabia, Bahrain, Kuwait, Qatar, Oman and Egypt, with local number ranges.
  • Call recording, transcripts and audit logs stored where you choose.
Use cases

What teams in the region use it for

Banking

Payment reminders and collections

Arabic and English reminder calls, promise-to-pay capture and handover of disputes to your team.

Voice AI for banking
Insurance

Renewals and claims updates

Renewal calls with the payment link on WhatsApp, and status updates on open claims.

Voice AI for insurance
Government

Citizen helplines

Answer common citizen questions around the clock, in-country, with escalation to an officer.

Voice AI for government
Healthcare

Appointments and reminders

Booking, rescheduling and reminder calls in the patient's language.

Voice AI for healthcare
Customer support

Inbound calls without the IVR menu

Callers say what they need in Arabic or English and the agent resolves it or transfers with a summary.

AI customer support
Telcos

Resell voice AI under your brand

Offer voice agents to your enterprise customers on your own network and invoice.

White-label for telcos
Retail banking · GCC
Arabic and Englishin one call flow

Card activation and KYC reminders

The problem: New cardholders were not activating their cards, and branch teams were chasing expired KYC by phone.

What runs today: A voice agent calls customers in Arabic or English, confirms they are the account holder and sends the activation or KYC link by SMS or WhatsApp.

Result: Branch teams no longer make routine reminder calls, and customers finish the step from their phone.

Questions buyers ask

Gulf, Levantine and Egyptian Arabic, plus Modern Standard Arabic. You choose the dialect and voice per market, and the agent can also speak English, Urdu and Hindi.

Yes. The agent follows a switch between Arabic and English within the same sentence and replies in the language the caller is using.

Yes. The full stack, including speech recognition, the language model and the voice, can run in a local cloud region, a dedicated environment, or on your own servers.

Yes. The same agent can take WhatsApp voice calls and send WhatsApp messages, such as a payment link or a call summary, during or after the call.

Book a 20-minute demo. We set the agent up on one of your real call types, in Arabic or English, and you review the transcripts before deciding.

Put a voice agent on one of your call flows.

Book a 20-minute demo. We set the agent up on a real call type, in your customers' language, and you judge it on the transcripts.

Book a 20-min demo Try for free