Voice · Speech Recognition

Speech recognition API for live and recorded calls.

Real-time and batch ASR for voice agents, IVR, contact centres, and call analytics. 30+ languages including 13 Indian languages, with code-switching support. Bring your own model or use EnableX defaults. Ships on-premise for BFSI and healthcare deployments where data can't leave the firewall.

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30+ languages · Real-time + batch · BYO model · Code-switching · On-prem · sub-second latency
30+ languages supported
13 Indian languages
sub-second real-time latency
On-prem or cloud

Improve CX with AI-powered speech recognition

Integrate directly into your voice applications, designed to resolve routine calls without an agent and capture customer insight from every call.

Self-service

Conversational IVR

Replace traditional IVR with an AI-first platform that understands natural speech, intent, and context. Use real-time transcription and AI to route, authenticate, and resolve without human intervention.

Data capture

Voice-based forms and surveys

Transform traditional forms, KYC flows, and surveys into frictionless voice experiences. ASR captures and structures responses into data fields so you can automate lead qualification, feedback collection, and CRM updates with minimal manual data entry.

Discovery

Voice search and navigation

Add AI voice search and interactions within your apps, portals, and knowledge bases so users can "ask" instead of click. NLP and AI are designed to resolve routine queries without an agent.

Compliance

Call transcription & compliance monitoring

Transcribe every customer conversation in real time or post-call to power compliance and analytics. Search transcripts and feed conversation data into AI models for insights across sales, support, and collections.

How it works

Your application streams audio to the EnableX ASR API, which transcribes speech in real time and delivers accurate text output over the same connection.

AI speech recognition features for enterprise-grade voice

EnableX Automatic Speech Recognition combines advanced AI models, language processing, and carrier-grade infrastructure to deliver clear, accurate transcripts for every call.

Safety

Inappropriate content filtering

Profanity filter helps you detect inappropriate or unprofessional content in your audio data and filter out profane words in text results.

Transcription

Voice call transcription

Convert spoken language into text with our advanced AI-based voice recognition for post-processing analysis and record keeping.

Synthesis

Pair with Text to Speech

Close the loop: transcribe the caller with ASR, then reply with EnableX Text to Speech on the same live call.

Audio quality

Noise cancellation

Filter out background noise to ensure clear and accurate capture of a speaker's voice.

Coverage

Extensive language support

Recognise speech across 30+ languages and dialects.

Multi-speaker

Diarisation

Identify and distinguish between multiple speakers in a conversation.

Explore EnableX AI-powered voice solutions

Conversational AI

AI-powered voicebot

Deploy AI voicebots that understand natural speech, using ASR and TTS, for human-like conversations across sales, support, and customer service.

AI voice agents
Campaigns

Voice broadcasting

Automate large-scale outbound voice campaigns with TTS-powered broadcasting that personalises each call without pre-recorded messages and voice prompts.

Voice broadcasting
Voice API

Programmable Voice API

Integrate AI-ready voice calling into your apps and workflows with the EnableX Voice API.

Voice API
Pricing

Bundled into your Voice minutes.

Speech-to-text and text-to-speech are priced alongside your Voice API usage, no separate ASR platform fee. On-premise ASR deployment is quoted based on capacity and language mix.

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Automatic Speech Recognition FAQs

Automatic Speech Recognition (ASR) is a technology that converts spoken language into written text. It uses advanced algorithms and machine learning models to recognise and transcribe human speech in real time. ASR is commonly used in voice assistants, customer service systems, and transcription tools to simplify communication and improve accessibility.

EnableX's Automatic Speech Recognition (ASR) operates by capturing spoken input during a voice call or video session and converting it into accurate text in real time. It works by analysing audio signals, identifying speech patterns, and using machine learning models like DNNs or RNNs.

ASR and voice recognition are distinct technologies that serve different purposes. ASR focuses on what was said: it transcribes spoken language into written text, enabling systems to understand and process user input in real time. In contrast, voice recognition focuses on who is speaking: it identifies or verifies a speaker's identity based on unique vocal characteristics.

EnableX Automatic Speech Recognition (ASR) converts spoken language into accurate text in real time, enabling applications to process and respond to human speech. This includes identifying speech patterns, adapting to various accents, and filtering background noise to ensure accurate transcription in both real-time and recorded scenarios.

Build with ASR API: Developer Docs

Speech-to-Text Docs →

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