Communication APIs — Voice, Video & Messaging One platform. Three stacks. Every conversation.

Most enterprises stitch together six to ten vendors for voice, SMS, WhatsApp, video, and chat. One EnableX contract replaces all of them, on IP we built ourselves, not assembled from acquisitions. Deploy on our cloud, your cloud, or fully on-prem.

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100+ countries
99.99% uptime SLA
2 min to first API call
On-prem or cloud
Stack 01 · Voice

Carrier line to AI agent — all on one stack.

From PSTN interconnects to a real-time WebSocket pipe ready for STT/LLM/TTS. The same Voice stack runs your bank’s collections dialer and your AI agent’s audio.

Explore Voice API → Voice Streaming →
Also in this stack: ASR IVR Virtual Numbers Click-to-Call Number Masking
1

Direct telephony interconnects

PSTN, SIP, and WebRTC across 100+ countries. Carrier-grade routing. Sub-250ms latency.
2

Voice API

Programmable inbound, outbound, IVR, recording, conferencing. The substrate every voice app sits on.
3

Voice StreamingFor Voice AI

Real-time WebSocket audio. Plug Pipecat, LiveKit, Deepgram, ElevenLabs, OpenAI Realtime — sub-200ms round-trip.
4

Voice AI agents (Dialogs)

Productized voice agents on top of the same stack. 100+ languages. On-prem option. Bot-to-human handover on chat, voice, or video.
Stack 02 · Video

The moat most CPaaS abandoned.

Most messaging-first CPaaS never built real video, and the big players treat it as a side product. We doubled down because the workloads that matter — KYC, telehealth, classrooms — need real video.

Explore Video API → Video KYC use case
Powers: Video KYC / V-CIP Telehealth Virtual classrooms Field services
1

Video Call API (WebRTC)

Up to 1,000-participant rooms. Adaptive bitrate. iOS, Android, Web SDKs. Recording, breakouts, screen share.
2

HTTP Live Streaming (HLS)

Broadcast at scale. Adaptive bitrate streaming for web, mobile, and TV. DRM, geo-routing, low-latency origins.
Stack 03 · Messaging

One API. Every messaging surface.

Most CPaaS gives you a separate API for SMS, WhatsApp, and RCS. We give you one Unified Messaging API that picks the right channel per recipient — RCS first, WhatsApp fallback, SMS guaranteed.

Unified Messaging → WhatsApp BSP
Channels: WhatsApp Business SMS RCS Campaigns
1

Unified Messaging APINew

One endpoint, smart channel routing per recipient. Send once, EnableX picks the channel. One API key. Consolidated billing.
2

WhatsApp Business API

Templates, broadcasts, two-way conversations. EnableX is a Meta Business Solution Provider — onboarding included.
3

SMS API

200+ countries, 800+ direct carrier connects. DLT-compliant for India. Smart routing, DLR, retries.
4

RCS Business Messaging

Rich, branded, verified messaging on Android. Carousels, suggested replies, payment flows — no app needed.
Why Unified Messaging matters

Three vendors becomes one.

Every other CPaaS makes you stitch SMS, WhatsApp, and RCS yourself. We collapse it into one endpoint, one number pool, one bill — and we handle the channel logic.

See how it works →

Other Providers vs. EnableX

Other Providers
EnableX
3 separate APIs — you build routing One API — we route per recipient
3 number pools, 3 bills, 3 SLAs A single credit pool, a single bill, and an SLA that covers all of it
Stitch analytics across vendors One dashboard for delivery, quality, and cost — same numbers your CFO already trusts
Voice and video bolted on or absent Voice and Video on the same platform
EnableX Dialogs · AI on top

Add intelligence to any channel.

Voice agents on Voice API. Chatbots on WhatsApp, RCS, and Web. Conversation Intelligence on every interaction. Built on the same stacks above — no platform switch.

Voice agents AI chatbots Conversation Intelligence Studio (no-code) BYO LLM On-prem
Explore Dialogs →

Why EnableX CPaaS

Three things messaging-first competitors cannot match.

01

Full-stack: Voice + Video + Messaging

Most CPaaS are strong in one channel: messaging-first players never built voice or real video. EnableX runs all three on one platform.

02

On-prem & hybrid deployment

On-premise deployment is a real option, not a slideware promise. BFSI customers run our full CPaaS inside their own data centres, so DPDPA, RBI, IRDAI, HIPAA-grade, and sovereign-AI reviews stop being blockers.

03

White-label for telcos & SIs

Run CPaaS under your brand. Bill on your invoice. EnableX is the engine — invisible. Nobody else does this at our APAC/ME scale.

Trusted by
BFSI · RBI & DPDPA ready Insurance · IRDAI V-CIP ready Healthcare · Telehealth platforms Government · Sovereign DC Telco · White-label EdTech · Virtual classrooms
Pricing

Pay-as-you-use. No platform fee.

Per-minute for voice and video. Per-message for SMS, WhatsApp, RCS. Volume discounts kick in automatically. Free trial — no credit card.

Communication APIs Pricing → Conversational AI Pricing
Voice / minuteFrom $0.0085
Video / minuteFrom $0.004
SMS / messageFrom $0.0035
WhatsAppAt Meta rate
Voice StreamingFrom $0.012/min

CPaaS FAQs

A programmable communications platform with three full stacks — Voice, Video, and Messaging — all on one platform with one bill. Cloud or fully on-premise.

Because real applications use a stack, not a single API. A voice AI agent needs telephony + Voice API + Streaming + AI. A messaging campaign needs SMS + WhatsApp + RCS routing. Pricing this as a stack (not a card-shaped grid) reflects how customers actually buy.

Three things. First, full-stack: voice, video, and messaging run as three complete stacks on one platform, while most competitors are strong in one channel. Second, on-premise — the only CPaaS that ships behind your firewall. Third, white-label — telcos and SIs run EnableX under their own brand at our scale in APAC and ME.

Yes. EnableX is the only CPaaS that ships a true on-premise deployment — full stack inside your data centre. Critical under DPDPA, RBI, IRDAI, HIPAA-grade, or sovereign-AI requirements. Cloud, hybrid, and air-gapped options also available.

Real-time bidirectional WebSocket audio. Plug any STT, LLM, and TTS — Pipecat, LiveKit, Deepgram, ElevenLabs, OpenAI Realtime, or your own model. We handle the carrier, the latency, and the compliance. Sub-200ms round-trip.

Because the workloads that matter — KYC, telehealth, virtual classrooms, field services — need real video, and most messaging-first CPaaS never built it. Up to 1,000-participant rooms, end-to-end encryption, HIPAA-grade compliance.

Pay-as-you-use per channel. Volume discounts at standard tier breaks. WhatsApp conversation fees and telephony pass through at cost. Free trial included. On-prem and white-label are quoted as annual licences.

Self-serve developers get API keys in 2 minutes and ship a working integration in a day. Enterprise CPaaS deployments go live in 2–4 weeks. On-premise deployments take 6–12 weeks depending on the security review.

Build communication that thinks.

Three stacks. One platform. Voice, Video, Messaging — with AI on top.

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