Messaging · WhatsApp
WhatsApp Business API for commerce, support, and campaigns.
Run conversational commerce, alerts, two-way support, and templated broadcasts on the world's most-used messaging app. Add in-conversation payments, voice and video escalation, and multi-language support worldwide, all on one bill with one SLA.
Send your first WhatsApp message
Authenticate with your App ID and Key, send one request, and your first WhatsApp message is on its way. Copy, paste, run.
curl -X POST https://api.enablex.io/whatsapp/v1/messages \
-u APP_ID:APP_KEY \
-H "Content-Type: application/json" \
-d '{
"to": "+6599999999",
"type": "text",
"recipient_type": "individual",
"text": { "body": "Thank you for reaching out! We will get back to you shortly." }
}'
const axios = require('axios');
const res = await axios.post(
'https://api.enablex.io/whatsapp/v1/messages',
{
to: '+6599999999',
type: 'text',
recipient_type: 'individual',
text: { body: 'Thank you for reaching out! We will get back to you shortly.' }
},
{ auth: { username: 'APP_ID', password: 'APP_KEY' } }
);
console.log(res.data);
import requests
from requests.auth import HTTPBasicAuth
res = requests.post(
"https://api.enablex.io/whatsapp/v1/messages",
auth=HTTPBasicAuth("APP_ID", "APP_KEY"),
json={
"to": "+6599999999",
"type": "text",
"recipient_type": "individual",
"text": {"body": "Thank you for reaching out! We will get back to you shortly."}
}
)
print(res.json())
Everything a production WhatsApp programme needs
WhatsApp Template. Conversation. Bulk WhatsApp Messaging. WhatsApp Calling. WhatsApp Group Messaging. WhatsApp Chat with AI Agents. One Meta Tech Partner, one bill, transparent per-message pricing.
Approval handled for you
Marketing, utility, authentication, and service templates, we draft, submit, and shepherd them through Meta review.
Bulk & segmented sends
No-code broadcast portal for marketers, REST API for developers. Per-message DLR, quality-rating safeguards, and tier-based throughput management.
Conversational support
Inbound webhooks, multi-agent inbox, and CRM integration. Hand off between AI agents and human agents with full context.
Voice-over-IP inside WhatsApp
Customers tap to call your business inside the chat. Pair with the EnableX AI Voice Agent for automated voice conversations on WhatsApp.
In-chat payments
Catalogues, carts, and payment collection inside the WhatsApp thread where supported (for example UPI in India). Close the loop without sending users to a browser.
AI chatbot & AI voice agent
Deploy a Dialogs AI Agent for text or an AI Voice Agent for WhatsApp Calling. First-line resolution at scale, escalation to live agent with context.
Built for the WhatsApp workloads that move customers
Retail, BFSI, healthcare, EdTech, logistics, the verticals where WhatsApp is now the primary channel.
Conversational commerce
Catalogues, carts, abandoned-cart recovery, and in-chat checkout. AI agent for product Q&A and human handoff for objections.
Retail and ecommerceOnboarding & servicing
KYC document collection, EMI reminders, statement delivery, and dispute lodgement, all on WhatsApp, with regulator-aligned templates and audit-ready logs.
Voice AI for bankingAppointments & results
Appointment booking, reminders, lab-result delivery, and post-visit follow-up. Voice escalation to clinician via WhatsApp Calling when needed.
Voice AI for healthcareLead nurture & counselling
Course discovery, fee enquiry, counsellor scheduling, and class reminders. AI agent qualifies, human counsellor closes, same thread.
Voice AI for educationDelivery & tracking
Out-for-delivery alerts, slot reschedules, proof-of-delivery photos, and rider chat, all inside one WhatsApp thread per shipment.
AI for customer supportWhatsApp Voice Agents
Deploy an AI Voice Agent on WhatsApp Calling. Customers call your business inside WhatsApp; the agent handles intent, transactions, and escalation.
AI voice agentsEnableX is a Meta Tech Partner, not a reseller of one.
EnableX is a Meta Tech Partner with a direct Meta relationship, so you get transparent per-message pricing and one point of accountability.
- Green-tick verified business handled end-to-end, we drive the Meta application.
- Template approvals included, we draft, submit, and shepherd through Meta review.
- Transparent per-message pricing across marketing, utility, authentication, and service categories.
- Quality-rating monitoring, we watch your sender health and flag risk before Meta throttles you.
- WhatsApp Business Calling enabled on supported accounts, voice over WhatsApp, AI Voice Agents ready.
- On-premise deployment of the surrounding stack where data localisation is required.
Why teams build WhatsApp on EnableX
What sets the EnableX WhatsApp Business API apart.
Direct Meta Tech Partner relationship
Direct Meta Tech Partner relationship, EnableX is onboarded directly with Meta, with no extra reseller layers between you and the platform.
Full-stack: WhatsApp + Voice + Video + AI
One platform, one bill. WhatsApp Calling, voice escalation, video escalation, and Dialogs AI Agents, all under one SLA.
Deploy anywhere
The surrounding stack (AI agents, CRM, voice, video) runs on our cloud, your cloud, private cloud or fully on-premise where data localisation is required.
Where teams use the WhatsApp Business API
- 01Retail and D2COrder updates, catalogues and cart recoverySee the solution
- 02Banking and NBFCsAlerts, OTPs and service on WhatsAppSee the solution
- 03HealthcareReminders and patient supportSee the solution
- 04EdTechAdmissions and fee remindersSee the solution
- 05LogisticsLast-mile and delivery updatesAsk us about this
WhatsApp Business API pricing
WhatsApp Business API FAQs
Build with WhatsApp Business Messaging API: Developer Docs
See EnableX in action.
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