Campaigns · Voice Broadcasting Reach a million phones with one recorded prompt.

Name: EnableX Voice Broadcasting
Brand: EnableX
Price: 0.18 INR
Availability: InStock

Voice campaigns at scale. Upload a list, record a prompt, schedule the dial-out, watch the disposition reports stream back. TRAI DND compliant for India, multi-language prompts, DTMF capture, smart retries. From INR 0.18 per minute.

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Built for BFSI-grade voice · TRAI DND compliant · ISO 27001 · 99.9% uptime

EnableX Voice AI live conversation pipeline: speech-to-text, NLU/LLM orchestration, text-to-speech, with 640ms end-to-end latency and human handoff on low confidence

1,000 concurrent dials

30+ languages

TRAI DND pre-validated

99.9% uptime

Everything an outbound voice team needs, in one console

The campaign manager, the dialer, the DTMF capture, and the API. One stack, one bill.

Prompts

Pre-recorded prompts

Upload an MP3 or record in the console. Mix recorded audio with on-the-fly TTS to personalise name, amount, due date. 30+ languages supported, including Hindi, Tamil, Bengali, Telugu, Arabic, and Bahasa.

Input capture

DTMF capture

Capture keypad input per call. Branch on input, transfer to a live agent on a key press, run single-digit NPS surveys. Replies stream to your webhook in real time.

Compliance

TRAI DND compliance

Lists pre-validated against the TRAI National Customer Preference Register. Promotional calls blocked on registered DND numbers automatically. Time-of-day windows enforced. Audit logs retained for regulator queries.

Reliability

Smart retries

Disposition-aware retries. Busy retry in 15 minutes. No-answer retry in 1 hour. Switched off retry in 4 hours. Set the retry count per disposition. Retries respect the time-of-day window.

Escalation

Live agent transfer

On a DTMF press, transfer the call to a live agent at your contact centre via SIP trunk or PSTN. The campaign log shows the destination of every transferred call. Optional whisper-prompt to the agent.

Reporting

Real disposition reports

Connected, busy, no-answer, switched off, declined, completed. Per-call and per-cohort. DTMF tree drop-off. Optional WORM call recording for BFSI compliance. Export via API or BI connector.

The voice campaigns that move numbers

Slice by goal or by industry. Same dialer, same console.

By goal

Payment reminders & collections

Multi-language prompts with personalised amount and due date. DTMF press 1 to confirm, press 2 to talk to agent. Cuts collections cost in half.

Service alerts

Outage notifications, branch closures, scheduled-maintenance heads-up. Reaches every customer in minutes, including those without smartphones.

Promotions & offers

Festival offers, loyalty rewards, new-product launches. Press 1 to be transferred to a sales agent. DND-respecting and time-of-day-bound.

Surveys & NPS

Press 1 for excellent, 2 for good, 3 for neutral. One-call NPS at scale. Replies stream straight to your dashboard or BI tool.

Event reminders

Webinar reminders, parent-teacher meetings, vaccination camps, polling-day nudges. Multi-language, time-zoned, DND-respecting.

By industry

Banking & insurance

EMI reminders, premium dues, KYC re-verification, fraud alerts, account dormancy nudges. RBI / IRDAI / TRAI compliant. WORM call recording optional.

Retail & D2C

COD confirmation, festival offers, loyalty rewards, returning-customer nudges. DTMF transfer to a sales agent on press 1.

Healthcare

Appointment reminders, refill nudges, vaccination drives, lab-result alerts. Multi-language, opt-out logged for compliance.

EdTech

Class reminders, fee dues, parent updates, course renewals. Vernacular Indian languages and English in the same campaign.

Logistics & mobility

Delivery confirmation, OTP-on-call, cancellation flows, driver dispatch. Reaches feature-phone users where SMS or app-push will not.

TRAI DND compliant. Audit-ready.

Telco rules and data rules: ours to chase, not yours.

TRAI DND pre-validation
NCPR check on every list
Time-of-day window enforcement
Promotional / transactional split
Service-call window rules
WORM call recording (optional)
Opt-in / opt-out logs
GDPR aligned
ISO 27001
SOC 2
DPDPA aligned

What a campaign looks like

A pre-recorded prompt, a DTMF capture, an agent transfer.

Voice broadcasting is not a one-shot dial. It is a short interactive flow. Greet, confirm context, ask one question, branch on input, transfer or close. EnableX gives you a drag-drop flow builder for the marketing team and a JSON API for engineering. Same flow, two tools.

Here is a typical EMI-reminder flow. Note the disposition that lands in your CRM webhook on every step.

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Greet

Personalised opening

“Hello {first_name}, this is EnableX Bank calling about your {month} EMI of {amount}.”

↓

Ask

Single-question prompt

“Press 1 to pay now, 2 to schedule a call with an agent, 9 to repeat.”

129

↓

Branch

DTMF capture & route

Press 1 → SMS payment link sent. Press 2 → transfer to live agent. Press 9 → repeat the prompt.

↓

Disposition logged

Webhook fires with call_id, disposition, dtmf_input, duration. CRM updated. Retries scheduled if no-answer.

Same audience, more channels

Want SMS, WhatsApp, or RCS on the same campaign?

Route the same audience across voice, SMS, WhatsApp, and RCS from one console, with smart channel routing and one delivery report.

See all Campaigns channels

Pricing

Pay per minute. No platform fee.

India outbound from INR 0.18 per minute on direct telco interconnect. International rates from $0.012 per minute. No platform fee. Volume discounts auto-apply at standard tier breaks. Free trial, no credit card.

See full Voice pricing → Start free trial

India outboundFrom ₹0.18/min

UAE outboundFrom $0.030/min

Singapore outboundFrom $0.020/min

DTMF captureIncluded

Platform fee$0

Why teams pick EnableX for voice broadcasting

Three reasons that show up in every RFP we win.

Full-stack CPaaS, not just voice

Voice, video, SMS, WhatsApp, RCS, and conversational AI from one vendor. Same console, same API key, same bill. Use voice broadcast today, add a voice AI agent tomorrow without a second contract.

India-first, regional-strong

Direct telco interconnects with Jio, Airtel, VI, BSNL. TRAI DND, NCPR, time-of-day rules built into the platform. Same depth across UAE, KSA, Singapore, Indonesia, Vietnam, Philippines.

BFSI-grade and white-label ready

Built to BFSI grade: ISO 27001, SOC 2, GDPR, DPDPA. WORM call recording for compliance. On-prem deployment available. White-label for resellers, MNOs, and platform builders.

Voice Broadcasting FAQs

Voice broadcasting is the ability to dial thousands of phone numbers and play a pre-recorded message or run a short interactive flow. EnableX Voice Broadcasting handles list upload, time-of-day rules, DND check, multi-language prompts, retries, and real-time DTMF capture from one console.

Yes. Every list is pre-validated against the TRAI National Customer Preference Register. Promotional voice broadcasts are blocked on registered DND numbers automatically. Transactional and service calls follow the TRAI service-call window rules. Audit logs are retained for regulator queries.

Pre-record prompts in any language. EnableX TTS supports 30+ languages including Hindi, English, Tamil, Telugu, Bengali, Marathi, Gujarati, Kannada, Malayalam, Punjabi, Arabic, Bahasa, Tagalog, Vietnamese, and Thai. Mix recorded prompts with on-the-fly TTS for personalised values like name, amount, or date.

Yes. DTMF (keypad input) is captured per-call and streamed to your webhook. Branch the flow on input. Hand off to a live agent on a key press. Run NPS surveys with single-digit ratings. Confirm an action with press 1 to confirm, press 2 to cancel.

Smart retries based on call result. Busy retry in 15 minutes. No-answer retry in 1 hour. Switched off retry in 4 hours. You set the retry count per disposition. The campaign respects the time-of-day window so no calls go out at 11pm.

Per minute, with the rate set by destination country. India outbound from INR 0.18 per minute on direct telco connectivity. International rates from $0.012 per minute. No platform fee. Volume discounts auto-apply at standard tier breaks. See the Voice API pricing page for the full country list.

Standard accounts dial 30 concurrent calls. Enterprise accounts get dedicated channels up to 1,000 concurrent calls on direct telco interconnect. Talk to sales for higher concurrency or guaranteed SLAs.

Yes. Full call recording optional, with WORM storage for BFSI compliance. On a DTMF press, transfer the call to a live agent at your contact centre via SIP trunk or PSTN. The campaign log shows which calls reached which destination.

See EnableX in action.

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