Campaigns · Voice Broadcasting

Reach a million phones with one recorded prompt.

Voice campaigns at scale, also called OBD (outbound dialing). Upload a list, record a prompt, schedule the dial-out, watch the disposition reports stream back. Do-not-call checks per country, multi-language prompts, DTMF capture, smart retries. Pay as you use, no platform fee.

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Built for regulated voice · Do-not-call checks per country · Controls aligned with ISO 27001 and SOC 2 Type II · 99.5% uptime
Bulk concurrent dialling
30+ languages
Do-not-call checks per country
99.5% uptime

Everything an outbound voice team needs, in one console

The OBD campaign manager, the dialer, the DTMF capture, and the API. One stack, one bill.

Prompts

Pre-recorded prompts

Upload an MP3 or record in the console. Mix recorded audio with on-the-fly TTS to personalise name, amount, due date. 30+ languages supported, including Hindi, Tamil, Bengali, Telugu, Arabic, and Bahasa.

Input capture

DTMF capture

Capture keypad input per call. Branch on input, transfer to a live agent on a key press, run single-digit NPS surveys. Replies stream to your webhook in real time.

Compliance

Do-not-call compliance

Lists checked against national do-not-call registers per country (for example India's NCPR). Promotional calls blocked on registered numbers automatically. Time-of-day windows enforced. Audit logs retained for regulator queries.

Reliability

Smart retries

Disposition-aware retries. Busy retry in 15 minutes. No-answer retry in 1 hour. Switched off retry in 4 hours. Set the retry count per disposition. Retries respect the time-of-day window.

Escalation

Live agent transfer

On a DTMF press, transfer the call to a live agent at your contact centre via SIP trunk or PSTN. The campaign log shows the destination of every transferred call. Optional whisper-prompt to the agent.

Reporting

Real disposition reports

Connected, busy, no-answer, switched off, declined, completed. Per-call and per-cohort. DTMF tree drop-off. Optional WORM call recording for BFSI compliance. Export via API or BI connector.

The voice campaigns that move numbers

Slice by goal or by industry. Same dialer, same console.

By goal

Payment reminders & collections

Multi-language prompts with personalised amount and due date. DTMF press 1 to confirm, press 2 to talk to agent. Built to take the routine reminders so your team handles exceptions.

Service alerts

Outage notifications, branch closures, scheduled-maintenance heads-up. Reaches customers on any phone, including those without smartphones.

Promotions & offers

Seasonal offers, loyalty rewards, new-product launches. Press 1 to be transferred to a sales agent. DND-respecting and time-of-day-bound.

Surveys & NPS

Press 1 for excellent, 2 for good, 3 for neutral. One-call NPS at scale. Replies stream straight to your dashboard or BI tool.

Event reminders

Webinar reminders, parent-teacher meetings, vaccination camps, polling-day nudges. Multi-language, time-zoned, DND-respecting.

By industry

Banking & insurance

EMI reminders, premium dues, KYC re-verification, fraud alerts, account dormancy nudges. Regulator-aligned, with optional tamper-proof (WORM) recording.

Voice AI for banking

Retail & D2C

COD confirmation, seasonal offers, loyalty rewards, returning-customer nudges. DTMF transfer to a sales agent on press 1.

Retail and ecommerce

Healthcare

Appointment reminders, refill nudges, vaccination drives, lab-result alerts. Multi-language, opt-out logged for compliance.

Voice AI for healthcare

EdTech

Class reminders, fee dues, parent updates, course renewals. Regional languages and English in the same campaign.

Voice AI for education

Logistics & mobility

Delivery confirmation, OTP-on-call, cancellation flows, driver dispatch. Reaches feature-phone users where SMS or app-push will not.

All solutions
What a campaign looks like

A pre-recorded prompt, a DTMF capture, an agent transfer.

Voice broadcasting is not a one-shot dial. It is a short interactive flow. Greet, confirm context, ask one question, branch on input, transfer or close. EnableX gives you a drag-drop flow builder for the marketing team and a JSON API for engineering. Same flow, two tools.

Here is a typical EMI-reminder flow. Note the disposition that lands in your CRM webhook on every step.

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1
Greet
Personalised opening

“Hello {first_name}, this is {brand} calling about your {month} instalment of {amount}.”

↓
2
Ask
Single-question prompt

“Press 1 to pay now, 2 to schedule a call with an agent, 9 to repeat.”

129
↓
3
Branch
DTMF capture & route

Press 1 → SMS payment link sent. Press 2 → transfer to live agent. Press 9 → repeat the prompt.

↓
4
Close
Disposition logged

Webhook fires with call_id, disposition, dtmf_input, duration. CRM updated. Retries scheduled if no-answer.

Same audience, more channels

Want SMS, WhatsApp, or RCS on the same campaign?

Route the same audience across voice, SMS, WhatsApp, and RCS from one console, with smart channel routing and one delivery report.

See all Campaigns channels
Pricing

Pay per minute. No platform fee.

Pay as you use, no platform fee. Per-minute rates by destination country. Volume pricing is handled by our sales team. Free trial, no credit card.

See full Voice pricing → Start free trial

Why teams pick EnableX for voice broadcasting

What sets EnableX voice broadcasting apart.

01

Voice, video, messaging and AI from one vendor

Voice, video, SMS, WhatsApp, RCS, and conversational AI from one vendor. Same console, same API key, same bill. Use voice broadcast today, add a voice AI agent tomorrow without a second contract.

02

Direct routes in our core markets

Direct telco interconnects in our core markets, with do-not-call registers and time-of-day rules built into the platform across Asia and the Middle East.

03

Deploy anywhere, white-label ready

Controls aligned with ISO 27001 and SOC 2 Type II, with GDPR and data-protection controls. WORM call recording for compliance. Our cloud, your cloud, private cloud or fully on-premise. White-label for resellers, MNOs, and platform builders.

Voice Broadcasting FAQs

OBD stands for outbound dialing: placing automated outbound voice calls to a list of contacts. It is the industry term for voice broadcasting and voice campaigns. EnableX OBD dials your uploaded list, plays a pre-recorded prompt or runs a short interactive flow, checks national do-not-call registers, captures DTMF input, and streams disposition reports back in real time.

Common OBD use cases include payment and renewal reminders, delivery and appointment alerts, OTP and verification calls, promotional offers, feedback and NPS surveys, and collections follow-ups. Any high-volume outbound voice campaign where you dial a list and play or run an automated flow.

Voice broadcasting is the ability to dial thousands of phone numbers and play a pre-recorded message or run a short interactive flow. EnableX Voice Broadcasting handles list upload, time-of-day rules, DND check, multi-language prompts, retries, and real-time DTMF capture from one console.

Yes. Every list is checked against the national do-not-call register for each destination country (for example India's NCPR). Promotional voice broadcasts are blocked on registered numbers automatically. Transactional and service calls follow the local calling-window rules. Audit logs are retained for regulator queries.

Pre-record prompts in any language. EnableX TTS supports 30+ languages including Hindi, English, Tamil, Telugu, Bengali, Marathi, Gujarati, Kannada, Malayalam, Punjabi, Arabic, Bahasa, Tagalog, Vietnamese, and Thai. Mix recorded prompts with on-the-fly TTS for personalised values like name, amount, or date.

Yes. DTMF (keypad input) is captured per-call and streamed to your webhook. Branch the flow on input. Hand off to a live agent on a key press. Run NPS surveys with single-digit ratings. Confirm an action with press 1 to confirm, press 2 to cancel.

Smart retries based on call result. Busy retry in 15 minutes. No-answer retry in 1 hour. Switched off retry in 4 hours. You set the retry count per disposition. The campaign respects the time-of-day window so no calls go out at 11pm.

Per minute, with the rate set by destination country. No platform fee. Volume pricing is handled by our sales team. See the Voice API pricing page for the full country list.

Concurrency is set per account, with dedicated channels on direct telco interconnect for enterprise accounts. Talk to sales for higher concurrency or throughput SLAs.

Yes. Full call recording optional, with WORM storage for BFSI compliance. On a DTMF press, transfer the call to a live agent at your contact centre via SIP trunk or PSTN. The campaign log shows which calls reached which destination.

See EnableX in action.

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