Voice AI for Southeast Asia

Voice agents for Southeast Asia, in your customers' own language.

EnableX voice agents speak Bahasa Indonesia, Bahasa Malaysia, Tagalog, Thai, Vietnamese and English, on phone calls and WhatsApp. They run on direct carrier interconnects across the region, with a team in Singapore, and can be deployed on our cloud, your cloud or your own servers.

Book a 20-min demo ▶  Hear a sample call
Bahasa · Tagalog · Thai · Vietnamese · English · Direct carrier interconnects across the region
Local languages

One agent, every market

Build the agent once and run it in Indonesia, Malaysia, the Philippines, Thailand, Vietnam and Singapore, with the language and voice set per market.

Mixed speech

Callers do not need to speak one language

Many callers mix English with their own language. The agent follows the switch without losing the thread of the conversation.

Local networks

Numbers your customers pick up

Local-format numbers and direct interconnects in Indonesia, Malaysia, the Philippines, Vietnam, Thailand and Singapore.

Languages

Southeast Asian languages and English

The caller's language is detected from the first sentence, so one number can serve customers in several languages.

  • Bahasa IndonesiaIndonesia
  • Bahasa MalaysiaMalaysia
  • TagalogThe Philippines
  • ThaiThailand
  • VietnameseVietnam
  • EnglishSingapore, the Philippines, Malaysia and regional English

All 30+ supported languages

Deployment and data

Run it where your regulator expects

Financial services, healthcare and public-sector customers in the region often need conversations and recordings kept in a specific country. EnableX can run the voice stack in a local cloud region or on your own servers.

Private and sovereign deployment
  • Our cloud, a dedicated cloud in your country, or fully on-premise.
  • Deployment options built to support data protection rules such as Singapore's PDPA, Indonesia's PDP Law, Malaysia's PDPA and the Philippines' Data Privacy Act.
  • Calling-window, do-not-call and consent rules applied per country at the platform level.
  • Call recording, transcripts and audit logs stored where you choose.
Use cases

What teams in the region use it for

Banking and lending

Payment reminders and collections

Reminder calls in the local language, promise-to-pay capture and handover of disputes to your team.

Voice AI for collections
Insurance

Renewals and policy servicing

Renewal calls with the payment link on WhatsApp, and answers to common policy questions.

Voice AI for insurance
E-commerce and retail

Order confirmations and delivery updates

Confirm cash-on-delivery orders, reschedule deliveries and cut failed deliveries.

Retail and e-commerce
Healthcare

Appointments and reminders

Booking, rescheduling and reminder calls in the patient's language.

Voice AI for healthcare
Sales

Lead follow-up

Call new leads within minutes, ask your qualifying questions and book a meeting.

AI lead qualification
Telcos

Resell voice AI under your brand

Offer voice agents to your enterprise customers on your own network and invoice.

White-label for telcos
Insurance · Southeast Asia
Bahasa Indonesia and Englishon the same agent

Premium renewal reminders

The problem: Policies lapsed because renewal reminders by SMS and email went unread.

What runs today: A voice agent calls policyholders before the renewal date, answers questions on the premium and sends a payment link.

Result: Fewer lapsed policies, and agents spend their time on high-value renewals.

Questions buyers ask

Bahasa Indonesia, Bahasa Malaysia, Tagalog, Thai, Vietnamese and English, with the language and voice set per market.

Yes. You build the agent once and set the language, voice and calling rules for each country. The caller's language is detected from the first sentence.

Yes. EnableX provides local-format numbers and has direct carrier interconnects in Indonesia, Malaysia, the Philippines, Vietnam, Thailand and Singapore.

Yes. The full voice stack can run in a local cloud region, a dedicated environment, or on your own servers.

Book a 20-minute demo. We set the agent up on one of your real call types, in your customers' language, and you review the transcripts before deciding.

Put a voice agent on one of your call flows.

Book a 20-minute demo. We set the agent up on a real call type, in your customers' language, and you judge it on the transcripts.

Book a 20-min demo Try for free