About EnableX
We built the conversation platform. Now AI runs through all of it.
EnableX started in Singapore in 2017 with one decision: build the full communications stack ourselves. That stack grew into a single engagement platform. Voice, video, SMS, WhatsApp and RCS, campaigns, chat and voice agents, and conversation intelligence all run on one codebase and one data layer. Now we are putting AI into every part of it.
For an enterprise, that means one vendor for every channel, one record of every customer conversation, and insights that a set of separate tools cannot produce. Enterprises and telcos run it on our cloud, their cloud or inside their own data centres.
Built, converged, and now AI-enabled.
We did this in order, on purpose. Each phase made the next one possible.
Our own communications stack
Carrier-grade telephony, real-time voice and video, messaging and orchestration, built by us rather than resold. Designed from day one to run in our cloud or inside a customer's data centre.
Communications and engagement on one platform
Campaigns, chatbots, contact routing and conversation intelligence were added on the same platform, not bolted on. Every channel and every interaction now lands in one place.
AI agents across every channel
Voice and chat agents now run on the same telephony, channels and data. Customers pick the AI model, commercial, open-source or their own, and keep the deployment they already trust.
The next phase of growth
More of every conversation handled by AI, more markets served through telco partners, and more insight drawn from the conversations already running on the platform.
Why one platform is worth more than five tools.
Most enterprises buy messaging from one vendor, voice from another, a chatbot from a third and analytics from a fourth. The customer is the same person, but the data sits in four places.
Every layer built and owned by EnableX, except the AI model, which the customer chooses.
Three shifts working in our favour.
Communications is moving up the stack
Sending a message or connecting a call is becoming a commodity. The value is moving to what happens inside the conversation: AI that answers, acts and learns. We already own both layers.
Voice is becoming the front door for AI
Enterprises are putting AI agents on their phone lines first. That needs telephony, numbers, languages and low latency, which most AI companies have to buy in. We built them.
Regulated markets want AI they can host
Banks, insurers, hospitals and governments across Asia and the Middle East need AI that runs inside their borders, often through their national telcos. Our platform runs on-premise and under a telco's own brand.
Three routes to market, one platform.
Because we own the platform, the same product reaches customers in three ways.
Regulated enterprises
Banking, insurance, healthcare, education, government and retail. Customers usually start with one channel or one AI use case and add more on the same platform.
White-label for operators
Telcos and system integrators run EnableX as their own CPaaS and AI platform, under their own brand, for the enterprises they already serve. Live with telcos today.
Developers and AI companies
APIs for voice, video and messaging, plus SIP and real-time audio streaming for teams building their own AI agents on our telephony.
Founder and CEO.
Pankaj Gupta
Founder and CEOPankaj Gupta has spent 25+ years building IT and telecom businesses across Asia-Pacific and global markets. EnableX is his third company; the first two were built from zero and acquired by global companies.
He also invests in B2B startups and mentors founders across the region.
Connect on LinkedIn →
Built for regulated industries.
Controls aligned with ISO 27001 and SOC 2 Type II. Data residency and on-premise deployment for banks, insurers, healthcare and government. HIPAA-ready and GDPR-aligned workflows, with compliance remaining a shared responsibility.
Aligned with ISO 27001 and SOC 2 Type II. Encryption in transit and at rest, role-based access and audit logs.
Choose the region, or keep recordings, transcripts and knowledge inside your own network.
HIPAA-ready and GDPR-aligned workflows, with a Business Associate Agreement where one is required.
We provide the controls and the documentation. Policy, consent and retention remain yours to set.
Four values we hire, ship, and work by.
The same four values are used on our careers page. They decide who we hire, what we ship and how we treat the people across the table.
Trust & Respect
Customers, partners, teammates. When we commit, we deliver. When we cannot, we say so early. And we assume good intent from the people across the table.
Excellence
Sub-second turn-taking. Handover with the full transcript. The details are the product. If a CTO would not respect the demo, we do not ship it.
Collaboration
Engineering, product, and go-to-market share the same room. So do our customers and partners on the calls that matter. The best decisions get made together, in the open.
Enjoyment
The work is serious. The people do not need to be. Curiosity beats grind, and a Monday that feels heavy is a signal we should redesign the week.
Where we are.
Registered in Singapore, with engineering, support and operations in Delhi/NCR and Bengaluru, India. Live customers in more than 20 countries, with our focus on India, Southeast Asia and the Middle East.
Singapore
VCLOUDX SINGAPORE PTE. LTD.
1 North Bridge Road, #12-09, High Street Centre, Singapore 179094
India
Teams in Delhi/NCR and Bengaluru
See the platform on your use case.
Book a working session. Bring the use case, we bring a running demo on real telephony.
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