Click-to-Call for Websites & Apps

Click-to-Call: turn website visitors into phone conversations.

One-click voice (or WhatsApp Voice) from any web page or app screen. No download, no dialler. Just connect the customer to a real agent or AI voice agent, straight from the browser. Number masking for privacy, recording for compliance.

One-tap connect · Number masking · Recording · Web / app · Voice · WhatsApp Voice · WebRTC
One-tap connect
Number masking
Web + app embed
Call recording

Why Web Forms and Phone Numbers Lose Leads

Most visitors never fill in a form. Many will not dial a number, and slow follow-up loses the rest. EnableX click-to-call puts a call, video or chat button on your website, mobile app or digital ads, so the visitor talks to your team while they are still on the page.

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More Conversations, Sooner

A visitor on your pricing page is ready to talk. Click-to-call connects them to the right agent in one tap, before the intent fades.

See Which Pages Drive Calls

Every call is logged with the page it came from, its duration and its outcome, so you can see which pages and campaigns bring in conversations.

No Telephony Charges for the Customer

Remove international calling barriers. The call stays on WebRTC, so customers connect from anywhere in the browser with no telephony charges on their side.

Instant Customer Connection

Some customers want to type, others want to talk or see a face. Click-to-call lets them choose text, voice or video from the same button.

Click-to-Call, Click-to-Video and Click-to-Text

Customers reach you by text, voice or video straight from your website, ads or mobile app, and every conversation lands in the same agent interface.

Click to Text

Add a Click-to-Text button to your website, mobile app, or marketing emails, allowing customers to start a chat with your agent or sales representative with just a tap.

Click to Voice

Allow customers to initiate audio calls with your team through a single click on your website, app, or digital platform. It runs on WebRTC, so the call stays off the phone network and costs the caller nothing.

Click to Video

With Click-to-Video, customers can initiate high-quality WebRTC video calls in one click from your website or app, which helps with advice, sales and support that go better face to face.

Advanced Agent Tools That Close More Deals

Give your sales team Click2Call video calling, screen sharing, file transfer, and call analytics, all within a single unified interface that integrates with your existing CRM and enterprise workflows.

Customers start a face-to-face call with an agent in one click, which helps with issues that are hard to explain by phone.

Click-to-Video, equipped with screen sharing, lets agents share their screen with the customer in real time and walk them through a fix.

Record, store and transcribe calls to coach agents, settle disputes and learn what customers ask for most.
Screen sharing on a Click-to-Call video session

AI Voice Agents and Agent Assist

Put an AI voice agent in front of your team, or use AI to help your agents during the call.

AI agent assist on a Click-to-Call session

Route the click to an AI voice agent that answers routine questions, qualifies the visitor and hands over to a person with the transcript when it should.

Agents and sales reps get conversation summaries and suggested answers while they talk, so calls are shorter and answers are consistent.

Each click is routed to the right agent by skill, such as sales, support or technical help.

Click-to-Call Analytics

Use click-to-call data to see where customers get stuck and what makes them reach out.

Unlike an ordinary phone call, every click-to-call carries its source: the app screen, web page, email or ad the customer came from. Call detail records and recordings sit alongside it.

Where customers call from shows where your website confuses them. For example, if many users make simple inquiries from a specific page, it may indicate unclear content, poor visuals, or UX issues that need improvement.

Agents see which page the customer is calling from before they answer, so more issues are resolved on the first call.
Click-to-Call analytics showing calls by page and source

Click-to-Call: Implement in 3 Simple Steps

1

Sign Up for an EnableX Account

Create your EnableX account and get sandbox access in minutes.

2

Choose Where the Button Goes

Decide where Click-to-Call belongs: product pages, checkout, support, or ads.

3

Generate the Code Snippets

Generate the code snippets and add them to your websites or apps.

Click-to-Call Use Cases by Team and Industry

Here is how marketing, support, banking and e-commerce teams use it.

Click-to-Call for marketing campaigns

Route by Page and Behaviour

Marketers use click-to-call to turn campaign and page traffic into sales calls.

Page-Based Routing – Connects users to the right team based on the page they are on. For example, a click from a product page goes to support, while a promotional page connects to sales.

Behaviour-Based Triggers – Set triggers based on user actions such as time spent on page. When conditions are met, a Click-to-Call pop-up appears, inviting the visitor to talk.

Click-to-Call for customer service

Voice, Video and Screen Sharing for Support

Support calls can move from audio to video and screen sharing without hanging up, which shortens the hard cases.

Switch From Audio to Video – Customers can start with an audio call and switch to video or start on Click-to-Video straight away.

Better Support with Video & Screen Sharing – Agents can visually guide customers, quickly diagnose issues, and provide real-time solutions using video calls and screen sharing.

AI-Powered Skill-Based Routing – Sends each call to the agent with the right skills, so it is resolved faster.

Click-to-Call for banking and finance

Banking Support at the Speed of a Click

Customers reach your support team in one tap from your banking app or website, and the agent sees where they came from.

Instant Support for Urgent Banking Needs – Fraud reports, account issues and loan applications each go to the right team with a single click.

Direct Financial Advisory via Click-to-Video – Customers can connect with relationship managers for financial planning, with screen sharing and annotation.

Compliance & Training-Ready Communication – Every call is recorded for compliance review and agent training.

Click-to-Call for eCommerce

Turn Browsers into Buyers

Shoppers can ask about a product, an order or a payment and get an answer at the moment they decide.

Guided Assistance for High-Value Purchases – Click-to-Video lets sales reps walk shoppers through high-value purchases with screen sharing and annotation.

AI Agent Assist – Conversation summaries and suggested answers help agents assist shoppers faster at the moment of decision.

Related EnableX Solutions

Video Call API

The WebRTC engine behind Click-to-Call. Embed live voice and video calls into any app with full programmatic control.

Video Call API

Call Masking

Hide real phone numbers on every Click-to-Call connection, protecting customer and agent privacy while preserving compliance.

Call Masking

Customer Service

Extend Click-to-Call into a full omnichannel contact centre, with an AI agent designed to resolve routine conversations.

Customer Service

See EnableX in action.

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See it on your use case.

Book a 20-minute demo built around your workflow, compliance rules and volumes. No slideware, just your scenario running on EnableX.