Communication APIs for Banking & Finance BFSI-grade voice, video & messaging: RBI-compliant, on-prem capable.

Voice, video, SMS, WhatsApp, and RCS for digital banking, customer service, collections, KYC, and onboarding. RBI / DPDP / SEBI compliance, DLT routing for India, on-premise deployment for core banking, and Video KYC built on the same stack.

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RBI · DPDP · SEBI · DLT · On-prem available · Video KYC · Voice AI for collections
RBI · DPDP compliant
Video KYC built in
Voice AI for collections
On-prem available

What Banks and Fintechs Build on EnableX

Communication APIs and AI chatbots for secure, scalable digital banking — serve customers anywhere, on the channel they prefer.

Notifications

Automated notifications

Account updates, payment reminders, and transaction alerts over SMS, programmable IVR, self-service WhatsApp, or in-app notifications.

Onboarding

Video KYC

Secure customer KYC with liveness check and OCR-based document validation over video, messaging, or WhatsApp.

See Video KYC
Advisory

Virtual financial consultations

In-app video consultations that work like a personal advisory session — customers connect with an advisor from home.

Self-service

AI chatbots for self-service

Customers resolve balance, EMI, and account queries themselves, cutting the time and cost of service calls.

See AI Chatbot
Collections

Voice AI for collections

Automated outbound calls for payment reminders and collections, with escalation to a human agent when needed.

See Voice AI
Engagement

Personalised financial advice

Send tailored offers and advice over SMS and WhatsApp, based on where each customer is in their journey.

The APIs Behind BFSI Communication

One platform, every channel.

Voice

Voice API

Phone support, programmable IVR, and voice OTP for queries, issue resolution, and verification.

Voice API
Video

Video API

Live consultations, Video KYC, and troubleshooting inside your banking app or website.

Video API
Messaging

SMS API

Account balance, transaction confirmations, and payment reminders over DLT-routed SMS.

SMS API
Messaging

WhatsApp Business API

Loan approvals, policy updates, and two-way self-service on the app customers already use.

WhatsApp API
RCS API Unified Messaging API

Compliance and Deployment

Built for regulated finance.

RBI

Indian regulatory fit

Built for RBI, DPDP, and SEBI requirements, with DLT-registered SMS routing for India.

On-prem

Deploy behind your firewall

On-premise deployment option for core banking where customer data must stay inside your network. Cloud and hybrid also available.

1 stack

Video KYC on the same platform

KYC, alerts, support, and collections run on one platform — no stitching separate vendors together.

FAQ — EnableX for Banking & Finance

Yes. EnableX is built for the Indian regulatory environment: RBI, DPDP, and SEBI compliance requirements, DLT-registered routing for SMS in India, and an on-premise deployment option for institutions that must keep customer data inside their own network.

Video KYC runs on the same EnableX stack as your other channels. It combines live video with liveness check and OCR-based document validation, and the session can be recorded and stored for audit. Customers can start from a link shared over SMS or WhatsApp.

Voice, Video, SMS, WhatsApp, and RCS through one platform. Typical uses: SMS and WhatsApp for account alerts and payment reminders, programmable IVR for support lines, in-app video for financial consultations and Video KYC, and AI chatbots for self-service.

Yes. EnableX offers an on-premise deployment option for banks and financial institutions where communication data must stay behind the firewall, alongside cloud and hybrid options.

Ready to build BFSI-grade communication?

Start with a free trial, or talk to us about compliance, on-prem deployment, and pricing for your institution. Flexible pricing — see CPaaS pricing.

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