>Campaigns · RCS Business Messaging Branded messages that land in the inbox.

RCS Business Messaging from a Verified Sender on Google. Send rich card carousels, suggested replies, and payment flows from a branded agent with logo and verified tick. Falls back to SMS automatically when a device is not RCS-ready.

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Verified Sender on Google RCS · SMS fallback included · ISO 27001 · DLT-aware
EnableX RCS Business Messaging platform with branded rich messages, carousels, suggested replies, and verified sender
Verified Sender on Google
10x CTR vs plain SMS
SMS fallback included
iOS 18 RCS supported

Everything an RCS team needs, in one console

Brand verification, rich content builder, and the API your engineers want. One stack, one bill.

Verification

Verified Sender on Google

Brand verification, agent registration, and launch on Google RCS handled for India, UAE, Singapore, and 30+ markets. Logo, brand name, verified tick visible in every chat.

Rich content

Rich cards & carousels

Standalone cards with image, title, copy, and up to 4 suggested actions. Carousels of up to 10 cards. Drag-drop builder for marketers, JSON for engineers.

Interactivity

Suggested replies & actions

Tappable chips for quick replies, dial number, open URL, share location, and view calendar. Customer taps, your webhook fires, the conversation continues.

Commerce

Payment flows

Where carrier supports it, ship inline payment cards for UPI, cards, and net-banking. Confirmation lands in the same thread. Fewer drop-offs than a payment redirect link.

Reliability

SMS fallback, automatic

One payload, two outcomes. RCS for capable devices, SMS plus a short link for the rest. Single DLR shows the channel each recipient actually received.

Reporting

Real DLR & engagement

Delivered, read, reply, button-tap, conversion. Per-message and per-cohort. Export via API or BI connector. The numbers your CFO will accept.

The RCS campaigns that move numbers

Slice by goal or by industry. Same agent, same console.

By goal

Promotions & offers

Carousel of products with images and a Buy Now button. CTRs 5 to 10x what plain SMS gets in our customer benchmarks.

Cart recovery

Rich card with the product image, the price, and a Pay Now action. Recovers carts at SMS-economics with WhatsApp-grade engagement.

Notifications & alerts

Order updates, delivery ETAs, refill nudges with a tap-to-dial driver action. Higher read rates than SMS, no app install needed.

Onboarding & KYC

Step-by-step flow with suggested replies, document upload links, and verification status. Cuts handoff to call centre in half.

Surveys & feedback

NPS and CSAT with quick-reply chips. One tap, one rating. Replies stream straight to your dashboard or BI tool.

By industry

Banking & insurance

Statement carousels, EMI nudges with Pay Now, KYC re-verification flows, fraud alerts with confirm/dispute chips. RBI / IRDAI / DLT aligned.

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Retail & D2C

New-arrival carousels, restock alerts, loyalty offers. Trackable button taps tied to UTM for downstream attribution.

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Healthcare

Appointment cards with reschedule and directions, refill reminders with a tap-to-call pharmacy action, lab-result alerts.

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EdTech

Course catalogues as carousels, class reminders, fee nudges with Pay Now, parent-teacher updates with tap-to-call teacher.

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Logistics & mobility

Live tracking links, OTP-on-delivery, reschedule chips, driver tap-to-call. Higher read rates than SMS, lower cost than WhatsApp.

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Verified, registered, compliant

Google brand verification and carrier rules: ours to chase, not yours.

  • Verified Sender on Google RCS
  • Brand & logo verification
  • Agent registration
  • DLT-aware (India)
  • TRAI DND respect
  • TDRA aligned (UAE)
  • Opt-in / opt-out logs
  • GDPR aligned
  • ISO 27001
  • SOC 2
  • DPDPA aligned
What it looks like

A rich card, a carousel, and a tap-to-pay button.

RCS brings your messages out of the SMS thread and into a chat that looks like an app. Logo and verified tick in the header. Rich media inline. Suggested replies and actions that drive the next step without leaving the conversation.

EnableX ships a drag-drop card builder for the marketing team, JSON templates for engineering, and the same payload routes to SMS automatically when the device is not RCS-ready.

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Same audience, more channels

Want SMS or Voice fallback on the same campaign?

Route the same audience across RCS, WhatsApp, SMS, and voice broadcasting from one console: RCS first if device-capable, guaranteed fallback beneath it.

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Pricing

Pay per session. SMS fallback at SMS rates.

Indian RCS A2P sessions from INR 0.30. International RCS is priced per session by carrier. SMS fallback billed at the standard SMS rate. No platform fee. Free trial, no credit card.

See full RCS pricing → Start free trial
India RCS A2P sessionFrom ₹0.30
UAE RCSFrom $0.020
Singapore RCSFrom $0.018
SMS fallbackSMS rate
Platform fee$0

Why teams pick EnableX for RCS

Three reasons that show up in every RFP we win.

01

Full-stack CPaaS, not just RCS

Voice, video, SMS, WhatsApp, RCS, and conversational AI from one vendor. Same console, same API key, same bill. Run RCS today and add WhatsApp tomorrow without a second contract.

02

India-first, regional-strong

Direct work with Jio, Airtel, VI, BSNL on RCS rollout. Same depth across UAE, KSA, Singapore, Indonesia, Vietnam, Philippines. Brand verification submitted and tracked for every country you target.

03

BFSI-grade and white-label ready

Built to BFSI grade: ISO 27001, SOC 2, GDPR, DPDPA. On-prem deployment available. White-label for resellers, MNOs, and platform builders.

RCS Business Messaging FAQs

RCS (Rich Communication Services) is the upgrade to SMS that ships in the default Messages app on Android. RCS Business Messaging lets a verified brand send rich cards, image carousels, suggested replies, and payment flows from a branded sender with logo and verified tick. Customers do not need to install anything.

A Verified Sender is an RCS agent that has passed Google brand verification. It shows a verified badge, the brand logo, and the brand name in the chat header. EnableX submits and tracks brand verification, agent registration, and launch on Google RCS for every market you target.

EnableX falls back to SMS automatically. The same campaign payload sends a rich card on RCS-capable devices and a plain SMS plus short link on the rest. You see a single delivery report with the channel each recipient actually received.

Apple has rolled out RCS support starting iOS 18. Coverage depends on the carrier. Where iPhone RCS is live, EnableX delivers business messages over RCS. Where it is not, the message falls back to SMS automatically. You do not need to detect it manually.

Per conversation or per message depending on country and carrier. Indian RCS launched at INR 0.30 per A2P session. International RCS is priced per session by carrier. SMS fallback is billed at the standard SMS rate. No platform fee. See the RCS pricing page for the current country list.

Standalone rich cards with image, title, description, and up to 4 suggested actions. Carousels with up to 10 cards. Suggested replies, suggested actions for dial, open URL, share location, and view calendar. Payment flows where supported by the carrier.

Brand verification on Google RCS takes 5 to 10 business days. Agent design and content template approval runs in parallel. A typical first campaign goes live in 2 to 3 weeks for India. UAE and Singapore can be faster on existing carrier agents.

Yes. Customer replies, button taps, and suggested-action selections stream into your webhook in real time. The EnableX dashboard shows the full thread with state. Hand off to a human agent in EnableX Dialogs or your existing helpdesk.

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